Store Policies
Shipping
USPS priority shipping is calculated at check out for domestic shipping within the United States. We do not offer international shipping.Returns
We want you to be happy with your purchase. We accept returns or exchanges within 14 days of purchase, with receipt. Items must be unused and in original packaging / with tags attached. Certain items are ineligible for returns such as custom scented products, sale items, or anything that cannot be re-sold due to the nature of the item.For online returns, customers are responsible for return package shipping. If the item came damaged in the mail, please send photos and contact us within 24 hours of delivery at orders@patchoulis.com.
Privacy
Any personal information that is collected on our site (name, address, phone number, email) is only used for order fulfillment, contacting you in case we cannot complete the order or for our monthly store newsletter only. We will never sell or give your personal information to a 3rd party.Please note if you sign up for our Newsletter Email you can unsubscribe at any time.
If you have any questions, feel free to contact us!